Training

Keynote Tech Talks
Monthly technical webinar series for Keynote customers.

Learn More »

Keynote offers several training options to help you get the most from Keynote products and services.

Our training options include:

 

On-Demand Video Web Training
A full library of basic user tutorials on our products and services as well as in-depth discussions and demonstrations for Keynote developers and IT administrators are available in our support portal. Go to the Support Central portal and select the training tab to search for online training videos and other training resources.

See a sample video training here.

 

Live Web Training
We offer the following free online training sessions each month:

Getting started with
MyKeynote Portal

2nd Wednesday of each month
11:00 AM PT
+ Expand

Join us for an overview of the features and functionality that make up the MyKeynote portal. We will cover the Dashboards, generating graphs, as well as how to configuring alarms and reports.

This training will cover:

  • Dashboards
  • Graphs

    • Types of graphs
    • Creating graphs
  • Configuring Alarms
  • Configuring Reports

Getting started with
KITE

4th Wednesday of each month
11:00 AM PT
+ Expand

Join us to learn how the Keynote Internet Test Environment (KITE) can help you test your Web site from your desktop. With KITE, you can test and validate all your Web applications before deployment as well as create scripts which can be run on the Keynote global monitoring network.

This training will cover:

  • The interface
  • The tools

    • Recording

      • Transaction Perspective (TxP)
      • Application Perspective (ApP)
    • Playback

      • Application Perspective (ApP)
      • Transaction Perspective (TxP)
      • Internet Explorer
      • Firefox
    • Results

      • Transaction Performance Summary
      • Transaction Performance Details
      • Event Log
      • HTTP Headers
      • Page Snapshots (TxP)


Also, join our monthly Keynote Tech Talks. They feature discussions on a variety of Internet and mobile cloud testing and monitoring topics, and provide opportunities for our customers to interact with Keynote product experts. Each session takes place on the 2nd Tuesday of every month at 11am PT. Learn more here.

 

Classroom Training – Keynote Boot Camp
Keynote Boot Camp is instructor-led, hands-on training for new Keynote customers and users. The sessions, which are held in a classroom-style setting, provide introductory and advance-level training on our Web monitoring products under the guidance of Keynote Solutions consultants. They also provide an introduction to Keynote mobile services.

To learn more about Keynote Boot Camps, upcoming dates, and locations, please click here.

 

Customized Training
We can design training packages to address specific business use cases. Please contact your account representative or click here to request more information.

To speak to a Keynote representative about Premium Support, please click here.